Episodes

Friday Jul 30, 2021
Re-establishing Community in a Post Pandemic World
Friday Jul 30, 2021
Friday Jul 30, 2021
Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
As a community association manager or board member, it can be difficult to fully understand the financial, legal, and emotional impact the COVID-19 pandemic has had on the residents of your community association. While it’s crucial to focus on budgets, board meetings, and other community obligations to get your community back on track, you can’t lose sight of what matters most: reestablishing a sense of togetherness.
We’ll talk about this in detail with today’s guest, Jenniffer Harrington, Business Development Manager for Associa Mid-Atlantic, AAMC.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Friday Jun 25, 2021
Bet on This: Games of Chance in Pennsylvania Community Associations
Friday Jun 25, 2021
Friday Jun 25, 2021
Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Community associations often get creative in programming activities for homeowners. Sometimes these activities may involve games of chance like raffles, lotteries, drawings and 50/50s. But these games are considered gambling, and state regulations do apply. We’ll discuss these games of chance and how community associations can become licensed to host such events with Paula Haurie, a former member of the board of Traditions of America at Hanover, located in located in Bethlehem, PA. Information contained in this podcast is specific to community associations in Pennsylvania. Listeners from other states should check with your state for applicable laws and regulations.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Monday May 17, 2021
Managing Collections & Delinquencies
Monday May 17, 2021
Monday May 17, 2021
Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Today's episode is about the always important topic of assessment collections and delinquencies in community associations, and what impact, if any, the Covid-19 pandemic has had on homeowner delinquencies in community associations.
Today's guest is Sara Austin, Esq., founder of Austin Law Firm, LLC, located in York, Pennsylvania. Sara is a graduate of the Marshall-Wythe School of Law, College of William & Mary. Sara served as the 2016-017 president of the Pennsylvania Bar Association, and is the chair of CAI's Central Pennsylvania Regional Council.
The sponsor of today's episode is The Falcon Group - a unique, full-service Engineering, Architectural & Energy Consulting firm. Falcon’s primary focus is on restoring and evaluating existing facilities ranging from site, building envelope and energy improvements. The Falcon Group's full-service capabilities focus on your building’s specific needs. For more information on The Falcon Group, visit www.thefalcongroup.us.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Friday Mar 26, 2021
The Nuisance Factor
Friday Mar 26, 2021
Friday Mar 26, 2021
Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
The topic for t his episode is nuisances in community associations – odors, noise, neighbor to neighbor disputes, and more. This is a topic that often comes up in conversations with association board members and managers and how they can deal with complaints from homeowners about nuisances that may occur in their communities. Our guest for this episode is Ed Hoffman, Esq., CCAL, with Hoffman Law. Ed is a member of the College of Community Association Lawyers and is the chair of CAI’s Pennsylvania Legislative Action Committee. Ed frequents contributes to CAI as a speaker and author.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Thursday Feb 18, 2021
To Re-Open or Not - That is the Question
Thursday Feb 18, 2021
Thursday Feb 18, 2021
Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
A year in to the Coronavirus pandemic, and there is a light, however dim, at the end of the tunnel. Vaccines are rolling out and ramping up and case counts are, at the moment, dropping dramatically in the United States. Does this mean it is now ok for community associations to re-open the clubhouse and the fitness center and other common areas? Or is the risk still too great to effectively manage?
We'll ask today's guests these very questions. Taking their turn at the Community Matters microphone today are Jon Katz, Esq., president of CAI's Pennsylvania & Delaware Valley Chapter Board of Directors, and George Greatrex, Esq., Chair of the CAI New Jersey Legislative Action Committee. Both Jon and George are attorneys with Hill Wallack.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Monday Jan 25, 2021
Avoid the Road to Ruin: Asphalt Maintenance
Monday Jan 25, 2021
Monday Jan 25, 2021
Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
One of the biggest expenses that can face any community association is the maintenance and upkeep of asphalt roads and parking lots. A community with miles of roads can literally spend tens to hundreds of thousands of dollars on maintaining these roadways. My guest for today’s podcast, Paul Gates, is with Asphaltech Pavement Solutions. Paul is an expert on these issues and will help explain the bidding process, costs and other factors necessary to the proper maintenance of your asphalt.
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Thursday Jan 07, 2021
Service & Support Animals: What’s the Difference?
Thursday Jan 07, 2021
Thursday Jan 07, 2021
Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
CAI often gets questions from community association managers and homeowner leaders on the topic of service and support animals. These questions range from what the difference is between a service animal and a support animal, the state and federal laws that apply, and how to evaluate what may constitute a reasonable accommodation request for a service or support animal.
We’ll discuss these questions and more with Jeffrey Brenner, Esq., a community association attorney with chapter Platinum Sponsor Marcus & Hoffman, located in Media, PA.
Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Thursday Dec 17, 2020
Virtual Marketing using Social Media
Thursday Dec 17, 2020
Thursday Dec 17, 2020
Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Today’s episode is part three in a mini-series of episodes focused on our business partner members and how they are marketing themselves in the new, virtual world we’ve all existed in since the onset of the coronavirus pandemic. We’ll be talking with various business partner members about best practices for marketing in a virtual world, how to make the best of virtual events and how to make connections and new contacts without the in-person networking events that we were so dependent on in the time known as BC – before covid. These are important questions to think about since we are a relationship driven industry. The natural challenges of meeting new people is exacerbated by the challenges of 2020. The focus of today's episode is on using social media for marketing.
This episode features three special guests – Sean McCabe, with Servpro of Upper Bucks, is the chair of the CAI Business Partners Council, Nicole Skaro is with CIT Bank and is the Vice President of the CAI Chapter Board of Directors, and Anne Yannarella, with National Contractors, chair of CAI's Awards Committee.
Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Tuesday Nov 17, 2020
Virtual Marketing: The Perfect Virtual Elevator Pitch
Tuesday Nov 17, 2020
Tuesday Nov 17, 2020
Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Today’s episode is part two in a mini-series of episodes focused on our business partner members and how they are marketing themselves in the new, virtual world we’ve all existed in since the onset of the coronavirus pandemic. We’ll be talking with various business partner members about best practices for marketing in a virtual world, how to make the best of virtual events and how to make connections and new contacts without the in-person networking events that we were so dependent on in the time known as BC – before covid. These are important questions to think about since we are a relationship driven industry. The natural challenges of meeting new people is exacerbated by the challenges of 2020. So today’s focus is on creating an effective virtual elevator pitch.
This episode features two special guests – Sean McCabe, with Servpro of Upper Bucks, is the chair of the CAI Business Partners Council, and David Velasco is with Lifetime Tool & Building Products and is a member of the Business Partners Council.
Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Monday Nov 02, 2020
Marketing Your Community to Millennials
Monday Nov 02, 2020
Monday Nov 02, 2020
Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
This episode is all about millennials - specifically, how to attract millennial homebuyers to your community association. Our presenter for this episode is Jenniffer Harrington, Business Development Manager for Associa MidAtlantic, a CAI-accredited association management company with offices in King of Prussia, PA and Mt. Laurel, NJ.
This podcast has been adapted from an Express Talk that Jenniffer presented during CAI's Virtual Annual Conference & Expo in September, 2020.
Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the Podbean app and be the first to receive notifications when new episodes are posted.
Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the Podbean app and be the first to receive notifications when new episodes are posted.