Building Trust: The Importance of Psychological Safety in Community Associations

Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, Executive Director of the Keystone Chapter of Community Associations Institute. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations.

In this episode, Tony sits down with Ryan Skimmons and Brienne Jennings from BR Training and Education to explore the concept of psychological safety. Discover why creating an environment where team members feel safe to share their ideas, thoughts, and concerns without fear of negative consequences is crucial for the well-being of individuals and the overall health of your organization and community.

Ryan and Brianne delve into the benefits of psychological safety, including reduced turnover, improved team performance, and enhanced employee engagement. They also discuss practical ways community managers can foster a culture of psychological safety, such as adopting a coaching mindset, validating successes, and maintaining empathy and clear boundaries.

Tune in for valuable insights into how psychological safety can transform your workplace and positively impact the resident experience in your community.

Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 

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